Terms & Conditions

Feonyx Administration Solutions Technology

Effective Date: 13 May 2026

These Terms & Conditions (“Terms”) govern the use of the Feonyx Administration Solutions Technology website, software platform, systems, services, and related products (“Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you should not use our Services.

1. About Us

Feonyx Administration Solutions Technology (“Feonyx”, “we”, “our”, or “us”) provides administration, compliance, scheduling, reporting, operational management, and business support systems for businesses, franchises, and service-based organisations.

2. Use of Services

By using our Services, you agree:

  • To use the platform lawfully and responsibly

  • Not to misuse, disrupt, or interfere with the Services

  • Not to attempt unauthorised access to systems or data

  • To provide accurate and up-to-date information

  • To maintain the confidentiality of your login credentials

  • To ensure all uploaded content complies with applicable laws

Users are responsible for all activity carried out under their account.

3. Accounts & Access

Where accounts are provided:

  • Access is granted solely to authorised users

  • Login details must not be shared without permission

  • We reserve the right to suspend or terminate access where misuse, security risks, or breaches of these Terms occur

We may update, modify, or improve platform functionality at any time.

4. Client Responsibilities

Clients and users are responsible for:

  • Ensuring information uploaded is accurate and lawful

  • Obtaining appropriate permissions for third-party data

  • Maintaining appropriate insurance, licences, or compliance obligations relevant to their business

  • Backing up important information where necessary

  • Ensuring staff using the platform are properly authorised

Feonyx Administration Solutions Technology does not accept responsibility for incorrect, incomplete, or unlawfully obtained data uploaded by users.

5. Intellectual Property

All content, branding, systems, software, workflows, graphics, documentation, and materials relating to Feonyx Administration Solutions Technology remain the intellectual property of Feonyx unless otherwise stated.

Users may not:

  • Copy or reproduce platform content

  • Reverse engineer software or systems

  • Redistribute materials without written permission

  • Use branding or intellectual property without consent

6. Fees & Payments

Where services are supplied on a paid basis:

  • Fees will be agreed in advance

  • Payment terms will be stated on invoices or agreements

  • Late payments may result in suspension of access or services

  • All prices are subject to VAT where applicable

Failure to pay outstanding balances may result in termination of services.

7. Service Availability

We aim to provide reliable access to our Services but do not guarantee uninterrupted availability.

We may temporarily suspend access for:

  • Maintenance

  • System upgrades

  • Security concerns

  • Technical failures

  • Circumstances beyond our control

We are not liable for downtime, interruptions, or data loss resulting from events outside reasonable control.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Feonyx Administration Solutions Technology shall not be liable for indirect, incidental, or consequential losses

  • We are not responsible for loss of profits, revenue, contracts, goodwill, or business interruption

  • Our total liability shall not exceed the amount paid for services within the preceding 12 months

Nothing within these Terms excludes liability where exclusion would be unlawful.

9. Data Protection & Confidentiality

We process personal information in accordance with our Privacy Policy.

Users are responsible for ensuring any personal or sensitive data uploaded to the platform complies with UK GDPR and relevant data protection legislation.

Both parties agree to treat confidential business information appropriately and not disclose commercially sensitive information without permission unless required by law.

10. Third-Party Services

Our Services may integrate with or reference third-party software, providers, or external systems.

We are not responsible for:

  • Third-party outages

  • External software functionality

  • Third-party security breaches

  • External website content

Use of third-party services may also be subject to their own terms.

11. Termination

We reserve the right to suspend or terminate access where:

  • These Terms are breached

  • Illegal activity is suspected

  • Payments remain outstanding

  • User activity creates security or operational risks

Users may stop using the Services at any time.

Any outstanding fees remain payable following termination.

12. Changes to These Terms

We may update these Terms periodically to reflect changes to services, operations, or legal requirements.

Updated versions will be published on our website with the revised effective date.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

For enquiries relating to these Terms & Conditions, please contact:

Feonyx Administration Solutions Technology
Email: info@feonyx.tech